Business Messaging

Business Messaging optimize your customer communications with our SMS and RCS solutions

Communicate, engage, and convert your customers with Bouygues Telecom's enriched and secure messaging solutions.

Send simple or interactive messages to your customers, directly on their mobile, via SMS or RCS

Send simple or interactive messages to your customers, directly on their mobile, via SMS or RCS

Delivery notifications, appointment reminders, promotional campaigns, satisfaction surveys, security codes… Business Messaging adapts to every need across every sector, from marketing to customer relations.

Through its Business Messaging division, the Value Factory supports brands and businesses with SMS and RCS communications integrated at the heart of their user experience.

The objective is twofold:

  • Enable businesses to optimize their conversion rates among prospects through promotional communications in a drive-to-store approach.
  • Deliver a seamless and efficient quality of service to their customers through transactional communications, facilitating a wide range of uses (OTP codes, appointment scheduling, delivery time slot changes, etc.).

This value proposition operates within a high-performance technological environment, leveraging the inherent security of Bouygues Telecom’s solutions.

  • SMS for Business

    The universal and proven messaging channel, guaranteeing maximum deliverability for your essential communications. Ideal for reaching all your customers, everywhere, with a clear and concise message.
  • RCS for Business

    The evolution of SMS for immersive and interactive customer experiences. Enable your customers to engage with your brand through enriched features and a strengthened brand identity, all within an environment with enhanced security.

1 minute to understand RCS

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  • The benefits

    We provide you with access to two powerful solutions: SMS for Business, for simple and universal communications, and RCS for Business, for rich and interactive exchanges.

    Messaging solutions for all your use cases

    We provide you with access to two powerful solutions: SMS for Business, for simple and universal communications, and RCS for Business, for rich and interactive exchanges.

  • The benefits

    Inboxes are overflowing, social media is saturated… but mobile remains the preferred channel.

    Reach your customers where they Are

    Inboxes are overflowing, social media is saturated… but mobile remains the preferred channel.

  • The benefits

    Our solutions are built on operator infrastructure to guarantee security, GDPR compliance, and optimal deliverability.

    Trust and security

    Our solutions are built on operator infrastructure to guarantee security, GDPR compliance, and optimal deliverability.

RCS for Business in numbers

  • 50+ million
    compatible smartphones in France
  • 85% %
    of smartphones are compatible
  • 800+
    advertisers already use it
  • 7 x
    more clicks with RCS than with SMS
  • 10+ million
    RCS messages already sent by brands to Bouygues Telecom customers

SMS Push in numbers*

  • 3.5 billion
    push SMS messages sent
  • over 7,5%
    growth vs. 2024
  • 31%
    of push SMS campaigns are in the Retail sector
  • 19%
    of push SMS campaigns are in the Banking & Insurance sector
  • 14%
    of push SMS campaigns are in the Services sector

*These figures represent the entire French market, beyond operators alone.